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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carter Baker

July 23, 2026

5  out of  5
rating by Carter Baker
"Got me a great quote considerably lower than any other insurance company. Highly recommend!"
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Linda Manners

July 20, 2026

5  out of  5
rating by Linda Manners
"This is the best State Farm location in town! They are always ready to help with any insurance needs I have. Exceptional service!"
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Big Q Blair

July 15, 2026

5  out of  5
rating by Big Q Blair
"I was in a bind and the staff made sure I was taken care of asap. I needed a rental and it was given. Everyone go see David Giesen State Farm. ASK for Dena"
We responded:
"Thank you for the amazing review, Big! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Helena Rodriguez

July 12, 2026

1  out of  5
rating by Helena Rodriguez
"I asked them to cancel my insurance effective at a future date, and they canceled it immediately. They also open at 9am but don't answer their phones until almost 10."
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lisa shepherd

July 10, 2026

5  out of  5
rating by lisa shepherd
"I love my atate farm!!"
We responded:
"Thank you for your kind review of State Farm Agent David Giesen’s Team. We appreciate it!"
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Theresa Taliaferro

July 8, 2026

5  out of  5
rating by Theresa Taliaferro
"Jenny was very professional, sweet and kind I am glad I got her and she steered me in the right direction to come back so I would like her to get recognize for her excellent customer service and going above and beyond per Theresa Taliaferro"
We responded:
"Thank you for the amazing review, Theresa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Tyler King

July 7, 2026

5  out of  5
rating by Tyler King
"Will recommend Dena to those who need insurance in the future. I needed to make a home claim due to a severe storm a few days ago. She helped me on her day off cause I had no idea what to do or how to do it and I was stressed out. She went above and beyond(helping me during a day off) by not doing what others would have done which would have been blowing me off till the following business day."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Giesen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
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Tyson Walker

July 1, 2026

5  out of  5
rating by Tyson Walker
"Dena was able to get me a great price on my Car Insurance, and I was able to save by bundling Renters and Life Insurance along with it. I will be recommending David Giesen's office to everyone I know. Make sure you ask for Dena!"
We responded:
"Thanks so much for the amazing review, Tyson! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michelle Schaffer

June 22, 2026

5  out of  5
rating by Michelle Schaffer
"Carol was such a gem to work with! She made sure everything went seamlessly for us to start the insurance we needed for our second vehicle. I would recommend this agency, and her, to anyone looking for insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Giesen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dan Gillispie

June 17, 2026

5  out of  5
rating by Dan Gillispie
"Great place"
We responded:
"Thanks so much for the amazing review, Dan! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Jennifer Mitchell

June 9, 2026

5  out of  5
rating by Jennifer Mitchell
"Dena Decker is beyond knowledgeable about all things insurance. She explains everything fully with examples to help individuals understand how it impacts their life and finances. I highly recommend speaking with Dena. She is prompt and professional and doesn’t waste anyone’s time!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent David Giesen’s Team. "
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Rachel Hazelton

May 27, 2026

5  out of  5
rating by Rachel Hazelton
"Ella was so helpful. I needed to drop a vehicle and add a new one to my policy fast. She was able to do it over the phone in less than five minutes and send me my new policy via email immediately. Thank you!!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Giesen’s Team. "
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Sandra Munro

May 26, 2026

5  out of  5
rating by Sandra Munro
"Very friendly and knowledgeable about state farm insurance."
We responded:
"Thank you for the wonderful review, Sandra! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to go the extra mile to provide you with friendly, professional and thorough customer service!"
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Phil Adams

May 22, 2026

5  out of  5
rating by Phil Adams
"Price seamed to be right and hope the rates don't go up"
We responded:
"Thank you for your kind review of State Farm Agent David Giesen’s Team. We appreciate it!"
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Brenda Kay

May 21, 2026

5  out of  5
rating by Brenda Kay
"Thank you so much Ella of State Farm. I phoned requesting a copy of Renter's Insurance emailed to the Property Manager today. She was very nice and happy to assist me. Didn't need to explain the long story and time crunch for the office to receive this document. Thank you for making a phone call so easy, especially because I was greeted by a human and not a recording."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent David Giesen’s Team. "
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Khloe Brooke

May 19, 2026

5  out of  5
rating by Khloe Brooke
"Jenny has been phenomenal help! Very fast, efficient and understanding!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent David Giesen’s Team. "
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Carmen Lewis

May 19, 2026

5  out of  5
rating by Carmen Lewis
"My agents are the best! So courteous and helpful! I moved 90 miles away and won't switch agencies!"
We responded:
"Carmen, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent David Giesen’s Team!"
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Joe Iocca

May 9, 2026

5  out of  5
rating by Joe Iocca
"Recently I had to file a claim on my daughter’s car. Everyone I dealt with was very professional as well as being very helpful. The agents are very knowledgeable and are always very quick in responding to my requests. Recently purchased a new vehicle and the agent, Angela had my coverage updated and sent to the dealership in less than 15 minutes. Always nice to know they are on top of their game. I have my home and auto insurance through State Farm have had it for years and have never considered switching companies due to the service I get from the David Geisen Team."
We responded:
"Joe, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Michelle Pitock

May 8, 2026

5  out of  5
rating by Michelle Pitock
"Dena is absolutely the best! So informative and helpful when changing both my auto and home insurance. We cut our costs almost in half!!! Definitely recommend 😀"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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B T

May 8, 2026

5  out of  5
rating by B T
"Switch to State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, B. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Joey Bodner

May 7, 2026

5  out of  5
rating by Joey Bodner
"Awesome staff! David is hands on, attentive, and kind. Old fashioned customer service today is hard to find, but they rock it and continue to impress."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Mike Sigers

May 5, 2026

5  out of  5
rating by Mike Sigers
"I had an excellent experience with State Farm Insurance at the David Giesen Agency in Jackson, Michigan. Carol, Dena, and Ella were absolutely outstanding to work with. From start to finish, they were responsive, knowledgeable, and genuinely helpful, taking the time to explain my coverage options clearly and making sure I felt confident in my decisions.

What stood out most was their customer service—friendly, professional, and always willing to go the extra mile. Whether it was answering questions or handling details, everything was done efficiently and with care.

It’s not often you find a team that combines reliability with such a personal touch. I highly recommend the David Giesen Agency to anyone looking for dependable insurance and truly exceptional service."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent David Giesen’s Team!"
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Savanna Bryant

May 1, 2026

5  out of  5
rating by Savanna Bryant
"Jenny hohman"
We responded:
"Thank you for the fantastic review, Savanna! We are always here to help with your insurance needs here in Jackson . "
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Amber Bryant

May 1, 2026

5  out of  5
rating by Amber Bryant
"Jenny Hohman"
We responded:
"We are grateful for your 5-star review, Amber! Thanks for taking a moment to share your positive rating of State Farm Agent David Giesen’s Team here in Jackson . "
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Crystal Swank

April 30, 2026

5  out of  5
rating by Crystal Swank
"Once again State Farm is there when I need em I will only use State Farm Always Satisfied Thank you"
We responded:
"Thank you, Crystal, for sharing your experience with us. It's fantastic to hear that our service and team have consistently exceeded your expectations. Your satisfaction and trust mean a lot, and we're delighted to have you as part of our State Farm family. We look forward to continuing to provide you with the support and service you deserve."