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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shania Rupert

March 25, 2026

5  out of  5
rating by Shania Rupert
"Absolutely the best service in town and around! Jenny has been with us for two homes and vehicles and I will continue being a happy customer!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Giesen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Rebecca Lavery

March 25, 2026

5  out of  5
rating by Rebecca Lavery
"Jenny was very helpful and informative about my life policy. She treated me like family. Hit her up for all you auto insurance, renters insurance, life insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Charlie The Wusky

March 18, 2026

1  out of  5
rating by Charlie The Wusky
"Take weeks of hounding my claim handler to even get slight progress towards my claim. Had to call multiple times and kept getting the run around. Will never go back to state farm ever again."
We responded:
"Charlie - I am sorry that you had an issue with the State Farm claims department. We work with all of our clients to ensure a smooth claim process. If you are insured through our office, please give us a call to see how we could help the communication with the claims department. If you are not, then I suggest that you reach out to your agent."
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Kathy Cummings

March 16, 2026

5  out of  5
rating by Kathy Cummings
"Very efficient!"
We responded:
"We appreciate your review, Kathy. We are so happy that you had such a wonderful experience with State Farm Agent David Giesen’s Team here in Jackson ! "
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Iamfelix the cat

March 16, 2026

5  out of  5
rating by Iamfelix the cat
"Ella was friendly and very helpful. She answered all of my questions quickly and accurately."
We responded:
"Thank you so much for the 5-star rating, Iamfelix! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Josh Ray

March 13, 2026

5  out of  5
rating by Josh Ray
"Dena is a Great Agent! Been a customer more than a decade. I appreciate the great service!"
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Josh Ray

March 13, 2026

5  out of  5
rating by Josh Ray
"Dena, hands down the best Agent in the business. Been a Loyal customer for more than a decade! I Appreciate Great Service!"
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Strum Rock School

March 11, 2026

5  out of  5
rating by Strum Rock School
"Thanks Dena. My rate went down and I am super thankful."
We responded:
"Strum, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent David Giesen’s Team!"
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Amy Rostkowycz

March 10, 2026

5  out of  5
rating by Amy Rostkowycz
"I worked with Dena Decker on my home and auto policies and she was fantastic! She was polite, patient, and very thorough. She saved my husband and I money on our payments each month and answered any and all of my questions. I would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Giesen’s Team. "
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Michelle Pitock

March 6, 2026

5  out of  5
rating by Michelle Pitock
"Dena is absolutely the best! So informative and helpful when changing both my auto and home insurance. We cut our costs almost in half!!! Definitely recommend 😀"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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James Whiting

March 3, 2026

5  out of  5
rating by James Whiting
"Carol was great and made the transfer of my truck insurance simple and easy."
We responded:
"We appreciate your review, James. We are so happy that you had such a wonderful experience with State Farm Agent David Giesen’s Team here in Jackson ! "
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Jenee Wilson

February 27, 2026

5  out of  5
rating by Jenee Wilson
"Easy process, patient, kind, and we saved hundreds of dollars!!! Dena is great! Home and auto."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Thomas Broniak

February 27, 2026

5  out of  5
rating by Thomas Broniak
"Thank you for assisting in my insurance needs!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Jamie Klein

February 25, 2026

5  out of  5
rating by Jamie Klein
"Dena was very helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Giesen’s Team! We deeply appreciate your kind words here in Jackson . "
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Tina Vanderveen

February 25, 2026

5  out of  5
rating by Tina Vanderveen
"Jenny was very pleasant and knowledgeable about the insurances."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Giesen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
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hd2012j

February 24, 2026

5  out of  5
rating by hd2012j
"Staff is very friendly and professional!! Dena is amazing!! I highly recommend this agency for all your insurance needs!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Giesen’s Team! We deeply appreciate your kind words here in Jackson . "
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debbie hutchins

February 5, 2026

5  out of  5
rating by debbie hutchins
"Dena did an amazing job getting all of our insurances activated. Was wonderful working with her, she promptly returned my calls. She was always willing to answer any questions. I’m Looking forward to working with her in the years to come."
We responded:
"Thanks for the great review. We strive to make sure we give 5-STAR service. We are looking forward to working with you as well. We so appreciate your business and recommendation. "
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Big daddy

January 22, 2026

5  out of  5
rating by Big daddy
"Dena decker always does a great job and I definitely recommend her for your insurance needs a+a+a+"
We responded:
"Thank you for the review!!! So glad that we can provide the 5-star service to you. Dena loves helping customers understand insurance and answering questions. We appreciate your support and trust."
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Joey Wilcox

January 12, 2026

5  out of  5
rating by Joey Wilcox
"Always sweet and helpful! 💕 My interactions have been effortless and pleasant each time... A rarity compared to others! You guys are A+! Tysm!"
We responded:
"Joey - Thank you for the awesome review. We strive to give A+ care and service. I am so glad to hear of your experience!!! Thank you for being a client."
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J Ayers

January 6, 2026

5  out of  5
rating by J Ayers
"Dena is great! I would highly recommend!"
We responded:
"Thank you so much for the great review and comment. Dena is a rockstar. We look forward to working with you!!!"
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Karina Veler

November 12, 2025

5  out of  5
rating by Karina Veler
"Brian was amazing to work with! He is so kind and very easy to understand. I get so nervous making calls like this but I felt very comfortable talking to him. He just made the whole process better. I feel so relieved knowing I have auto, condo, and life insurance and super happy I'm paying under 110 for all 3!!! Definitely recommend them! Since I can't add another review I am editing this one! I want to shout out Carol Gwin. She's great I was in an accident no fault of my own and looking for a car has been super stressful! Every time I reach out to get a qoute on a vehicle Carol is so quick and responsive she has made this part of looking for a new car such a breeze and I truly appreciate that! I absolutely love my insurance office. 3 years later and still would recommend them to anyone. Thank you for all your help Carol you are the best!"
We responded:
"Karina, Thank you for the great review and recommendation to our agency! We are glad to be helpful with all your Insurance needs."
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Ashley Barnett

November 6, 2025

5  out of  5
rating by Ashley Barnett
"You helped us a lot go see her"
We responded:
"Thank you, Ashley, for your kind words and the perfect rating. It's wonderful to hear that you found our assistance helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
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Dylan Barnett

November 6, 2025

5  out of  5
rating by Dylan Barnett
"Was great,would recommend to everyone!!"
We responded:
"Thank you, Dylan, for your wonderful feedback and recommendation! It's fantastic to hear that you had a great experience with us. Your support means a lot, and we're here to assist you with any future insurance needs."
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Christian Etheridge

October 29, 2025

5  out of  5
rating by Christian Etheridge
"Awesome team!!!!"
We responded:
"Thank you, Christian, for your fantastic feedback! We're delighted to hear that you had such a positive experience with our team. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
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Jessica Lavery

October 17, 2025

5  out of  5
rating by Jessica Lavery
"Jenny made everything so simple and took the time to explain what I was getting. Super knowledgeable and genuinely cares about helping people — highly recommend her to anyone looking to save money and get better coverage."
We responded:
"Thank you, Jessica, for sharing your experience. It's wonderful to hear that Jenny was able to make everything simple and clear for you. Her dedication to helping our customers is truly appreciated, and your recommendation means a lot to us. We're glad to have been able to assist you in finding better coverage and savings."