Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jenee Wilson

Jenee Wilson

February 27, 2026

5  out of  5
rating by Jenee Wilson
"Easy process, patient, kind, and we saved hundreds of dollars!!! Dena is great! Home and auto."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Thomas Broniak

Thomas Broniak

February 27, 2026

5  out of  5
rating by Thomas Broniak
"Thank you for assisting in my insurance needs!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of Jamie Klein

Jamie Klein

February 25, 2026

5  out of  5
rating by Jamie Klein
"Dena was very helpful."
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Giesen’s Team! We deeply appreciate your kind words here in Jackson . "
Profile photo of Tina Vanderveen

Tina Vanderveen

February 25, 2026

5  out of  5
rating by Tina Vanderveen
"Jenny was very pleasant and knowledgeable about the insurances."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Giesen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
Profile photo of hd2012j

hd2012j

February 24, 2026

5  out of  5
rating by hd2012j
"Staff is very friendly and professional!! Dena is amazing!! I highly recommend this agency for all your insurance needs!!!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Giesen’s Team! We deeply appreciate your kind words here in Jackson . "
Profile photo of debbie hutchins

debbie hutchins

February 5, 2026

5  out of  5
rating by debbie hutchins
"Dena did an amazing job getting all of our insurances activated. Was wonderful working with her, she promptly returned my calls. She was always willing to answer any questions. I’m Looking forward to working with her in the years to come."
We responded:
"Thanks for the great review. We strive to make sure we give 5-STAR service. We are looking forward to working with you as well. We so appreciate your business and recommendation. "
Profile photo of Big daddy

Big daddy

January 22, 2026

5  out of  5
rating by Big daddy
"Dena decker always does a great job and I definitely recommend her for your insurance needs a+a+a+"
We responded:
"Thank you for the review!!! So glad that we can provide the 5-star service to you. Dena loves helping customers understand insurance and answering questions. We appreciate your support and trust."
Profile photo of Joey Wilcox

Joey Wilcox

January 12, 2026

5  out of  5
rating by Joey Wilcox
"Always sweet and helpful! 💕 My interactions have been effortless and pleasant each time... A rarity compared to others! You guys are A+! Tysm!"
We responded:
"Joey - Thank you for the awesome review. We strive to give A+ care and service. I am so glad to hear of your experience!!! Thank you for being a client."
Profile photo of J Ayers

J Ayers

January 6, 2026

5  out of  5
rating by J Ayers
"Dena is great! I would highly recommend!"
We responded:
"Thank you so much for the great review and comment. Dena is a rockstar. We look forward to working with you!!!"
Profile photo of Karina Veler

Karina Veler

November 12, 2025

5  out of  5
rating by Karina Veler
"Brian was amazing to work with! He is so kind and very easy to understand. I get so nervous making calls like this but I felt very comfortable talking to him. He just made the whole process better. I feel so relieved knowing I have auto, condo, and life insurance and super happy I'm paying under 110 for all 3!!! Definitely recommend them! Since I can't add another review I am editing this one! I want to shout out Carol Gwin. She's great I was in an accident no fault of my own and looking for a car has been super stressful! Every time I reach out to get a qoute on a vehicle Carol is so quick and responsive she has made this part of looking for a new car such a breeze and I truly appreciate that! I absolutely love my insurance office. 3 years later and still would recommend them to anyone. Thank you for all your help Carol you are the best!"
We responded:
"Karina, Thank you for the great review and recommendation to our agency! We are glad to be helpful with all your Insurance needs."
Profile photo of Ashley Barnett

Ashley Barnett

November 6, 2025

5  out of  5
rating by Ashley Barnett
"You helped us a lot go see her"
We responded:
"Thank you, Ashley, for your kind words and the perfect rating. It's wonderful to hear that you found our assistance helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
Profile photo of Dylan Barnett

Dylan Barnett

November 6, 2025

5  out of  5
rating by Dylan Barnett
"Was great,would recommend to everyone!!"
We responded:
"Thank you, Dylan, for your wonderful feedback and recommendation! It's fantastic to hear that you had a great experience with us. Your support means a lot, and we're here to assist you with any future insurance needs."
Profile photo of Christian Etheridge

Christian Etheridge

October 29, 2025

5  out of  5
rating by Christian Etheridge
"Awesome team!!!!"
We responded:
"Thank you, Christian, for your fantastic feedback! We're delighted to hear that you had such a positive experience with our team. Your support means a lot to us, and we're here to assist you with any of your insurance needs."
Profile photo of Jessica Lavery

Jessica Lavery

October 17, 2025

5  out of  5
rating by Jessica Lavery
"Jenny made everything so simple and took the time to explain what I was getting. Super knowledgeable and genuinely cares about helping people — highly recommend her to anyone looking to save money and get better coverage."
We responded:
"Thank you, Jessica, for sharing your experience. It's wonderful to hear that Jenny was able to make everything simple and clear for you. Her dedication to helping our customers is truly appreciated, and your recommendation means a lot to us. We're glad to have been able to assist you in finding better coverage and savings."
Profile photo of Robert Taylor

Robert Taylor

September 19, 2025

5  out of  5
rating by Robert Taylor
"I loved Jenny service , great help and very respectful"
We responded:
"Thank you, Robert, for sharing your positive experience. It's wonderful to hear that Jenny provided you with great help and respectful service. Your feedback is greatly appreciated and motivates us to continue delivering excellent service."
Profile photo of Ashlyn Tesch

Ashlyn Tesch

August 18, 2025

5  out of  5
rating by Ashlyn Tesch
"Jenny was amazing at finding us the best rate. She was efficient and organized. I will definitely be recommending her in the future!"
We responded:
"Thank you, Ashlyn, for sharing your experience. It's wonderful to hear that Jenny was able to assist you efficiently and find the best rate. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can do for you, feel free to let us know."
Profile photo of Courtney T

Courtney T

June 26, 2025

5  out of  5
rating by Courtney T
"Jenny Hohman helped me get a great life insurance policy. Explained in great detail what all was included and gave me exactly what I needed. Very pleased with the customer service and the great experience. Everyone on the office was pleasant and very friendly."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jenny was able to assist you in finding the right life insurance policy and that you felt well-informed throughout the process. We're delighted that our team's friendliness and customer service met your expectations. Your feedback is greatly appreciated."
Profile photo of Todd Reynolds

Todd Reynolds

May 29, 2025

5  out of  5
rating by Todd Reynolds
"Absolutely professional and in today’s world, it’s nice to know that there are still people who take care of your interests and look out for you."
We responded:
"Thank you, Todd, for sharing your experience with us. It's wonderful to hear that you feel well taken care of and that our professional service meets your expectations. Your feedback is greatly appreciated and motivates us to continue providing the best support for our clients."
Profile photo of Gabrielle Mills

Gabrielle Mills

April 21, 2025

5  out of  5
rating by Gabrielle Mills
"Dena is the best! She is always quick with an answer and works hard for us when we need her."
We responded:
"Thank you so much for your wonderful feedback about Dena. It's fantastic to hear that she has been able to provide you with quick and effective support. Your satisfaction is very important to us, and we're glad to know that Dena has been able to meet your needs. We appreciate your trust in our agency and look forward to continuing to serve you."
Profile photo of Michelle Aguilar

Michelle Aguilar

April 18, 2025

5  out of  5
rating by Michelle Aguilar
"I got hit by a young gentleman while my car was parked Deana at State Farm on Lawrence ave help me out a great deal I so appreciate her good job Deana without you I would be lost"
We responded:
"Thank you, Michelle, for sharing your experience. It's wonderful to hear that Deana was able to assist you so effectively during a challenging situation. Your kind words and appreciation mean a lot to us. We're glad to have been able to support you and ensure everything was handled smoothly."
Profile photo of Crystal Swank

Crystal Swank

April 10, 2025

5  out of  5
rating by Crystal Swank
"Always completely satisfied service price I will never use another insurance company even if I could find cheaper prices State Farm and the whole staff just wonderful comforting people never have they disappointed me complete opposite the exceed my expectations every time I need them HAPPY I choose them"
We responded:
"Thank you, Crystal, for sharing your experience with us. It's fantastic to hear that our service and team have consistently exceeded your expectations. Your satisfaction and trust mean a lot, and we're delighted to have you as part of our State Farm family. We look forward to continuing to provide you with the support and service you deserve."
Profile photo of Dylan G

Dylan G

April 8, 2025

5  out of  5
rating by Dylan G
"I've had an awesome experience working with Jenny! She's helped me transition from Progressive to State Farm and made the whole process super smooth. Not only was she knowledgeable and professional, but she also helped me save money on insurance, which I’m super grateful for. She was also incredibly helpful and patient when I had additional questions after the switch. Highly recommend her if you’re looking for someone who truly looks out for you!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jenny was able to make your transition to State Farm smooth and beneficial. We're glad she could help you save money and provide the support you needed. Your recommendation means a lot, and we're here to assist you with any future questions or needs."
Profile photo of Jordan Kern

Jordan Kern

April 2, 2025

5  out of  5
rating by Jordan Kern
"Carol took very good care of me and was very helpful with my old and new policy’s. She is so sweet. Thank you Carol ☺️"
We responded:
"Thank you for sharing your experience, Jordan. It's wonderful to hear that Carol was able to assist you so effectively with your policies. We appreciate your kind words and are glad to have been of help."
Profile photo of Andrea O'Dell

Andrea O'Dell

April 2, 2025

5  out of  5
rating by Andrea O'Dell
"Absolutely phenomenal service!"
We responded:
"Thank you, Andrea, for sharing your experience with us. It's wonderful to hear that you found our service phenomenal. We truly appreciate your feedback and are delighted to know that we could meet your expectations. Your satisfaction is our priority, and we're here to assist you whenever you need."
Profile photo of Mary Wolff

Mary Wolff

December 19, 2024

5  out of  5
rating by Mary Wolff
"Spoke with Dena today! She made it an easy quick process and was very personable/ friendly! She saved me over $50 by switching from progressive!! I've been over paying for many years! MAKE THE CALL!!"
We responded:
"Thanks for sharing your experience, Mary! It's fantastic to hear that Dena provided such a smooth and friendly process. Saving over $50 by switching is a great win! We're glad you made the call and appreciate your trust in us."