State Farm® Insurance Agent David Giesen
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Joe Iocca
May 9, 2026
5
out of
5
rating by Joe Iocca
"Recently I had to file a claim on my daughter’s car. Everyone I dealt with was very professional as well as being very helpful. The agents are very knowledgeable and are always very quick in responding to my requests. Recently purchased a new vehicle and the agent, Angela had my coverage updated and sent to the dealership in less than 15 minutes. Always nice to know they are on top of their game. I have my home and auto insurance through State Farm have had it for years and have never considered switching companies due to the service I get from the David Geisen Team."
We responded:
"Joe, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Michelle Pitock
May 8, 2026
5
out of
5
rating by Michelle Pitock
"Dena is absolutely the best! So informative and helpful when changing both my auto and home insurance. We cut our costs almost in half!!! Definitely recommend 😀"
We responded:
"Thanks so much for the amazing review, Michelle! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
B T
May 8, 2026
5
out of
5
rating by B T
"Switch to State Farm!"
We responded:
"Thank you for taking the time to leave such a great review, B. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Joey Bodner
May 7, 2026
5
out of
5
rating by Joey Bodner
"Awesome staff! David is hands on, attentive, and kind. Old fashioned customer service today is hard to find, but they rock it and continue to impress."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Mike Sigers
May 5, 2026
5
out of
5
rating by Mike Sigers
"I had an excellent experience with State Farm Insurance at the David Giesen Agency in Jackson, Michigan. Carol, Dena, and Ella were absolutely outstanding to work with. From start to finish, they were responsive, knowledgeable, and genuinely helpful, taking the time to explain my coverage options clearly and making sure I felt confident in my decisions. What stood out most was their customer service—friendly, professional, and always willing to go the extra mile. Whether it was answering questions or handling details, everything was done efficiently and with care. It’s not often you find a team that combines reliability with such a personal touch. I highly recommend the David Giesen Agency to anyone looking for dependable insurance and truly exceptional service."
We responded:
"Mike, thank you for your wonderful review of State Farm Agent David Giesen’s Team!"
Brenda Kay
May 4, 2026
5
out of
5
rating by Brenda Kay
"Carol Gwin is professional and friendly when I recently renewed my insurance policy with State Farm. I get friendly conversation and no automated recordings. Your service is greatly appreciated."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent David Giesen’s Team. "
Savanna Bryant
May 1, 2026
5
out of
5
rating by Savanna Bryant
"Jenny hohman"
We responded:
"Thank you for the fantastic review, Savanna! We are always here to help with your insurance needs here in Jackson . "
Amber Bryant
May 1, 2026
5
out of
5
rating by Amber Bryant
"Jenny Hohman"
We responded:
"We are grateful for your 5-star review, Amber! Thanks for taking a moment to share your positive rating of State Farm Agent David Giesen’s Team here in Jackson . "
Crystal Swank
April 30, 2026
5
out of
5
rating by Crystal Swank
"Once again State Farm is there when I need em I will only use State Farm Always Satisfied Thank you"
We responded:
"Thank you, Crystal, for sharing your experience with us. It's fantastic to hear that our service and team have consistently exceeded your expectations. Your satisfaction and trust mean a lot, and we're delighted to have you as part of our State Farm family. We look forward to continuing to provide you with the support and service you deserve."
Repping Airs
April 30, 2026
5
out of
5
rating by Repping Airs
"Jenny is AWESOME!!!! Great customer service! She went above and beyond for me, and got me the best price!!! Let’s give her a raise, you’re the BEST JENNY!!!! THANK YOU!"
We responded:
"Wow, thank you for the 5-star review, Repping! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Brian VanBlarcum
April 29, 2026
5
out of
5
rating by Brian VanBlarcum
"Great working with Dena for my home and auto policies!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Giesen’s Team. "
Eva Egan
April 24, 2026
5
out of
5
rating by Eva Egan
"Dena helped me get car insurance and renters insurance for a low price. Definitely recommend asking for Dena! She will help you find the right coverage that your looking for, at an affordable price!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Jackson to know that you had such a wonderful experience with us here on State Farm Agent David Giesen’s Team."
Big Q Blair
April 23, 2026
5
out of
5
rating by Big Q Blair
"I was in a bind and the staff made sure I was taken care of asap. I needed a rental and it was given. Everyone go see David Giesen State Farm."
We responded:
"Thank you for the amazing review, Big! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Cheri Valkuchak
April 22, 2026
5
out of
5
rating by Cheri Valkuchak
"Dena went above and beyond for us."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent David Giesen’s Team. "
Jim Pulver
April 19, 2026
5
out of
5
rating by Jim Pulver
"I always enjoy talking with her"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
shawneene logan
April 15, 2026
5
out of
5
rating by shawneene logan
"Dena is extremely knowledgeable, prepared to answer any questions so you thoroughly understand all feedback, accommodating and very friendly. She is a wonderful asset to David Giesen State Farm, whom I highly recommend as your insurance company for your home and auto needs, as I have since they opened."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Robin Alexander
April 14, 2026
5
out of
5
rating by Robin Alexander
"Oh my goodness Dena Decker = SMILING FROM EAR TO EAR!!! Thank YOU!! Thank YOU!! The day didn’t start well but ended with a stranger taking care of EVERYTHING for me!! Dena you are the BEST!! : ) God Bless you!!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Giesen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
kimmie sue conley
April 11, 2026
5
out of
5
rating by kimmie sue conley
"I rate a 5 star also recommend. Fast and easy process. With great reasonable prices that people can’t afford. Diane makes you feel at ease and comfortable. She gets the job done.✅"
We responded:
"kimmie, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent David Giesen’s Team here in our Jackson office. "
Jo Goodwin
April 8, 2026
5
out of
5
rating by Jo Goodwin
"I enjoy talking to human beings when I call State Farm! They are always available to speak to you (or via text) which is important. I enjoyed my annual review with Dina today, I learn something new every time. I obviously stay with State Farm because they make me feel comfortable that I am covered appropriately and most importantly when needed, someone will pick up the phone. That’s unfortunately not the case with a lot of insurance companies today."
We responded:
"Thank you for sharing your positive experience with Brian! We're thrilled to hear that he provided you with excellent service and helped you find the best pricing and coverage for your auto and home policies. We appreciate your recommendation and look forward to assisting you with your insurance needs in the future."
Mark Weiss
April 8, 2026
5
out of
5
rating by Mark Weiss
"Discussed changes in liability premiums for auto and home, searching for the most economical solution. David Giesen and his staff are always helpful and knowledgeable. They always have time to offer assistance."
We responded:
"We appreciate your review, Mark. We are so happy that you had such a wonderful experience with State Farm Agent David Giesen’s Team here in Jackson ! "
Julie VanBlarcum
April 2, 2026
5
out of
5
rating by Julie VanBlarcum
"Dena Decker was great to work with and saved me a nice chunk of money. Friendly, very responsive and thorough!"
We responded:
"Thank you for the amazing review, Julie! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Shania Rupert
March 25, 2026
5
out of
5
rating by Shania Rupert
"Absolutely the best service in town and around! Jenny has been with us for two homes and vehicles and I will continue being a happy customer!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Giesen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Rebecca Lavery
March 25, 2026
5
out of
5
rating by Rebecca Lavery
"Jenny was very helpful and informative about my life policy. She treated me like family. Hit her up for all you auto insurance, renters insurance, life insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Charlie The Wusky
March 18, 2026
1
out of
5
rating by Charlie The Wusky
"Take weeks of hounding my claim handler to even get slight progress towards my claim. Had to call multiple times and kept getting the run around. Will never go back to state farm ever again."
We responded:
"Charlie - I am sorry that you had an issue with the State Farm claims department. We work with all of our clients to ensure a smooth claim process. If you are insured through our office, please give us a call to see how we could help the communication with the claims department. If you are not, then I suggest that you reach out to your agent."
Kathy Cummings
March 16, 2026
5
out of
5
rating by Kathy Cummings
"Very efficient!"
We responded:
"We appreciate your review, Kathy. We are so happy that you had such a wonderful experience with State Farm Agent David Giesen’s Team here in Jackson ! "