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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kyaira Lauren

October 13, 2026

5  out of  5
rating by Kyaira Lauren
"Jenny was very respectful, professional, and had amazing communication. She broke down everything for me, she was very personable and our birthdays are three days apart ;) Go see Jenny!"
We responded:
"Kyaira, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Stephanie Faloon

October 8, 2026

5  out of  5
rating by Stephanie Faloon
"Brian, Erica and ALL the staff at Giesen State Farm are FANTASTIC! If you’re looking for Agency that will take care of your insurance needs efficiently while providing you with with great advice, potential cost savings and the best customer service, CALL DAVID GIESEN’s office TODAY!"
We responded:
"Thank you for the wonderful review and kind words recognizing or team efforts to go the extra mile! It is always our pleasure to be able to assist you with any of your insurance needs and we strive to provide you with great customer care! We truly appreciate your feedback, recommending our services to others! It makes our day, Stephanie!"
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Barbara Lee

October 7, 2026

5  out of  5
rating by Barbara Lee
"My agent Carol Gwin is the best! She is always there to help and answer questions that I may have. She is an asset to David’s team."
We responded:
"Thank you so much for the 5 stars, Barbara! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Distinct Vortex

October 1, 2026

5  out of  5
rating by Distinct Vortex
"Jenny from State Farm is the best! 30 minutes of her time and effort made my day. She understood my situation and got it covered. Thanks Jenny!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Hunter Dennis

October 1, 2026

5  out of  5
rating by Hunter Dennis
"Jenny was extremely helpful! I had a wonderful experience, she was able to thoroughly walk me through everything I needed to know, and get me coverages I wanted. As well as saving me money.

The customer service was amazing, everything I mentioned was taken into consideration. I’m very grateful for the opportunity to further support this company!"
We responded:
"Hunter, thank you for the fantastic review! We’re always here to support you with your insurance needs in Jackson. "
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Eldonna Ruddock

September 28, 2026

5  out of  5
rating by Eldonna Ruddock
"Very knowledgeable and helpful and pleasant"
We responded:
"Thank you for the 5-star review of David Giesen’s team - we really appreciate your kind words! "
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Ryan Stiles

September 17, 2026

5  out of  5
rating by Ryan Stiles
"Great company"
We responded:
"Hi Ryan, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent David Giesen’s team.  Please reach out to us if any questions come up!  - David Giesen’s Insurance Team "
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Usama Munawar

September 16, 2026

5  out of  5
rating by Usama Munawar
"Dena was really helpful, she was thorough and explained everything in detail"
We responded:
"Usama, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Jackson insurance team! - Your State Farm Agent, David Giesen "
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Kaytlin Wright

August 29, 2026

5  out of  5
rating by Kaytlin Wright
"Jenny was great to work with and the process was very quick and easy!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on David Giesen’s team. "
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Renee Eversole

August 26, 2026

5  out of  5
rating by Renee Eversole
"Starting my new policy was quick and easy and saved me $$ compared to my previous policy!! Go to see Jenny for all of your insurance needs!!! She's amazing!!!"
We responded:
"Thank you for the 5-star review, Renee! We’re proud to serve the Jackson community and truly appreciate your support. "
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Amy Rostkowycz

August 21, 2026

5  out of  5
rating by Amy Rostkowycz
"I worked with Dena Decker on my home and auto policies and she was fantastic! She was polite, patient, and very thorough. She saved my husband and I money on our payments each month and answered any and all of my questions. I would definitely recommend her to anyone looking for insurance."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Giesen’s Team. "
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Beth Spreeman

August 20, 2026

5  out of  5
rating by Beth Spreeman
"We can not say enough great things about the ladies that are in the office. I feel like I am a part of a family. Everyone is super helpful and always helps me quickly. We have our life insurance, home, cars, and business insured with David Giesen. Thank you for everything everyone. I find so much comfort in knowing I have you working for our family. I highly recommend this office."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on David Giesen’s team. "
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Mathew Ojo

August 19, 2026

5  out of  5
rating by Mathew Ojo
"They very professional and friendly Jenny and Nana thanks for your time"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Jackson insurance team. "
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Melissa Rowley

August 18, 2026

5  out of  5
rating by Melissa Rowley
"Jenny was great made it very easy on me thank you"
We responded:
"Melissa, thank you for the amazing review! Our Jackson insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - David Giesen, your State Farm Agent "
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lillian connelly

August 17, 2026

5  out of  5
rating by lillian connelly
"Thank you, State Farm for all you do. It’s a peace of mind being with you"
We responded:
"Thank you so much for the 5 stars, lillian! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Carter Baker

July 23, 2026

5  out of  5
rating by Carter Baker
"Got me a great quote considerably lower than any other insurance company. Highly recommend!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on David Giesen’s team. "
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Linda Manners

July 20, 2026

5  out of  5
rating by Linda Manners
"This is the best State Farm location in town! They are always ready to help with any insurance needs I have. Exceptional service!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Big Q Blair

July 15, 2026

5  out of  5
rating by Big Q Blair
"I was in a bind and the staff made sure I was taken care of asap. I needed a rental and it was given. Everyone go see David Giesen State Farm. ASK for Dena"
We responded:
"Thank you for the amazing review, Big! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Helena Rodriguez

July 12, 2026

1  out of  5
rating by Helena Rodriguez
"I asked them to cancel my insurance effective at a future date, and they canceled it immediately. They also open at 9am but don't answer their phones until almost 10."
We responded:
"Hi Helena, thank you for your review. We’re very sorry we didn’t meet expectations and would really appreciate the chance to speak with you directly and make things better. -David "
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Ava Ann shepherd

July 10, 2026

5  out of  5
rating by Ava Ann shepherd
"I love my atate farm!!"
We responded:
"Thank you for your kind review of State Farm Agent David Giesen’s Team. We appreciate it!"
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Theresa Taliaferro

July 8, 2026

5  out of  5
rating by Theresa Taliaferro
"Jenny was very professional, sweet and kind I am glad I got her and she steered me in the right direction to come back so I would like her to get recognize for her excellent customer service and going above and beyond per Theresa Taliaferro"
We responded:
"Thank you for the amazing review, Theresa! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Profile photo of Tyler King

Tyler King

July 7, 2026

5  out of  5
rating by Tyler King
"Will recommend Dena to those who need insurance in the future. I needed to make a home claim due to a severe storm a few days ago. She helped me on her day off cause I had no idea what to do or how to do it and I was stressed out. She went above and beyond(helping me during a day off) by not doing what others would have done which would have been blowing me off till the following business day."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent David Giesen’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Jackson ."
Profile photo of Tyson Walker

Tyson Walker

July 1, 2026

5  out of  5
rating by Tyson Walker
"Dena was able to get me a great price on my Car Insurance, and I was able to save by bundling Renters and Life Insurance along with it. I will be recommending David Giesen's office to everyone I know. Make sure you ask for Dena!"
We responded:
"Thanks so much for the amazing review, Tyson! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Michelle Schaffer

June 22, 2026

5  out of  5
rating by Michelle Schaffer
"Carol was such a gem to work with! She made sure everything went seamlessly for us to start the insurance we needed for our second vehicle. I would recommend this agency, and her, to anyone looking for insurance!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Giesen’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Dan Gillispie

June 17, 2026

5  out of  5
rating by Dan Gillispie
"Great place"
We responded:
"Thanks so much for the amazing review, Dan! We really appreciate your support here in Jackson . If you ever have any questions or need insurance assistance in the future, we are just a message away!"